Dk8 takes the privacy of every user seriously. This document clearly explains how we collect, use, store, and protect your personal data — no confusing language, no hidden conditions.
Privacy Commitment
These are not just promises on paper — each guarantee is backed by the technical infrastructure and operational policies we practise every day.
All data you transmit to dk8 is protected using 256-bit SSL encryption. This means every piece of information travelling between your device and dk8's servers cannot be read by any third party attempting to intercept the communication.
Dk8 has never and will never sell, rent, or trade your personal data to any advertiser, data broker, or third-party company for marketing purposes. Your data belongs to you — not us.
Every dk8 user has the right to access, correct, transfer, or request deletion of their personal data at any time. We provide a straightforward and responsive channel for you to manage your own privacy rights.
Your personal data is stored on servers protected by strict access controls, multi-layered firewalls, and 24/7 monitoring systems. Only authorised staff can access user data, and every access is logged for audit purposes.
The dk8 Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act (PDPA) 2010. This means we follow all local legal requirements in every aspect of handling Malaysian users' data.
You can opt out of receiving any marketing communications from dk8 at any time. We respect your preferences and ensure they are updated in our system immediately.
When you register and use the dk8 platform, we collect several categories of information. We only collect data that is strictly necessary to provide you with a quality and secure service.
Information you provide directly:
Information collected automatically:
| Data Categories | Example | Primary Purpose |
|---|---|---|
| Identity Data | Name, IC, date of birth | KYC & Age Verification |
| Contact Data | Email, phone number | Communication & account recovery |
| Financial Data | Bank account no., e-wallet | Transaction processing |
| Technical Data | IP, browser type | Security & fraud detection |
| Usage Data | Game records, login logs | Service improvement |
Dk8 only uses your personal data for lawful and transparent purposes. We do not use your data for any purpose not stated in this document without first obtaining your consent.
Dk8 does not sell, rent, or disclose your personal data to third parties for commercial marketing purposes. However, there are limited situations where data sharing is necessary for platform operations:
Dk8 invests seriously in security infrastructure to ensure your personal data is always protected against unauthorised access, loss, or misuse.
Technical security measures we practise:
Data retention period: Active account data is retained for the duration your account is active plus seven years to meet legal compliance requirements. Once the account is closed and the retention period ends, your data will be securely deleted or anonymised.
The dk8 platform uses cookies and similar tracking technologies to enhance the user experience and maintain the security of your login session. Below are the types of cookies we use:
You can manage or disable cookies through your web browser settings. Please note that disabling essential cookies may affect the functionality of certain dk8 platform features.
As a dk8 user in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act (PDPA) 2010:
To exercise any of the above rights, please contact the dk8 support team via live chat or email at [email protected]. We will process your request within 30 business days.
The dk8 platform is strictly for adults aged 18 and above. We do not intentionally collect or process personal data from individuals under the age of 18.
If we determine that a registered user is under 18 years of age, the account will be closed immediately and all related data will be deleted from our systems as soon as possible.
The dk8 platform uses gaming software from licensed third-party providers. When you access these games, you may interact with those providers' systems, which have their own privacy policies.
Dk8 is not responsible for the privacy practices of these third-party gaming platforms. However, we only work with providers that comply with high data security standards and have undergone our risk assessment process.
We recommend reading the privacy policy of the game providers you use to fully understand how your data is handled within their gaming environment.
To provide high-quality services to users in Malaysia, your personal data may be stored or processed on servers located outside Malaysia. When this occurs, dk8 ensures that:
Dk8 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. The latest effective date will always be displayed at the top of this page.
For material changes — those that significantly affect your privacy rights — dk8 will provide notice through the following means:
Continued use of the dk8 platform after any amendments take effect constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us:
The dk8 support team, fluent in both Malay and English, is ready to assist you with all privacy-related matters. We are committed to responding to all privacy enquiries within 72 business hours.
FAQ
We have compiled the most frequently asked questions from Malaysian users about how dk8 handles personal data. If your question is not listed here, contact us via live chat.